The Unspoken
Agreement
Policies written with the same precision we apply to each coat of lacquer.
In the stillness between raw wood and final polish lies an understanding. These pages hold the invisible structure that allows beauty to endure. Like the patient rhythm of applying urushi in a temperature-controlled atelier, our policies exist to protect both the objects we create and the trust you place in us.
Your data is handled with the same discretion as a 300-year-old technique.
We collect only what is necessary to complete your reservation or inquiry. Information rests quietly in secure servers in Osaka, never shared with third parties except when required by Japanese law. The scent of privacy is as important to us as the faint camphor aroma that rises when fresh urushi is stirred.
Each piece travels as if it were still wet with final lacquer.
Our urushi vessels are born in the humidity-controlled rooms of our 大田区 atelier. When they leave, they are wrapped in washi paper, nested in paulownia boxes, and placed inside shock-absorbing cedar crates. The journey is planned with the same patience as the 40-day curing process itself.
How to live with an object that will outlive us both.
A Artisan Hobby Realm piece is not decoration. It is a companion. The faint warmth of your palm, the gentle clink against porcelain, the quiet scent of aged lacquer—these become part of its story. Follow these instructions and the piece will grow more beautiful with each passing decade.
Every curve, every layer, every mark belongs to the lineage.
Our forms, surface textures, and signature “大田区 haze” finishing technique are protected under Japanese design law and international copyright. The 18-generation urushi lineage represented by master Kimura Satoshi cannot be replicated without explicit written permission.
The quiet contract between maker, object, and owner.
By placing an order or reserving a workshop you enter a relationship of mutual respect. These terms exist not to limit possibility but to protect the integrity of objects that carry centuries of knowledge within their thin, living layers.
Digital space crafted with the same consideration as physical objects.
We have designed this digital home with the same reverence for clarity and calm that defines our physical atelier. Every interaction has been considered so that the contemplative experience remains available to all who seek it.
Speak directly with those who carry the responsibility.
For legal inquiries, please write to our compliance officer. We answer every message personally within five business days—the same patience we ask of the materials we work with.
+81 78-855-0921
These policies were written by the same hands that apply the final layer of translucent lacquer.
Master Kimura Satoshi, 11th-generation urushi practitioner, reviewed every sentence. The language was refined over 47 drafts in the same room where lacquer is stirred at dawn. What you read here is not legal filler. It is an extension of the philosophy that has guided our atelier since 1928: respect the material, respect the customer, respect time itself.
The object remembers.
The customer remembers.
We remember.
Every policy on this page was written to honor that memory.
Reserve Your Place in the Lineage →ポリシー（補足）
Artisan Hobby Realm（以下「当社」）は、本ウェブサイトをご利用いただくすべてのお客様に対し、適用される日本の法令および本書の定めに従って、誠実かつ適切に対応いたします。本条項は、当社が提供する情報・商品・サービスのご利用条件、ならびに個人情報の取り扱いに関する基本方針を補足的に説明するものです。
取得情報と利用目的
当社は、お問い合わせ対応、ご注文の処理、配送、アフターサービス、品質向上および法令遵守の目的に限り、お名前・ご連絡先・ご住所・お支払いに関する情報等を取得・利用します。取得した情報は利用目的の範囲を超えて利用することはなく、適切な安全管理措置のもとで管理します。
第三者提供・委託
当社は、法令に基づく場合を除き、ご本人の同意なく個人情報を第三者に提供しません。配送・決済等の業務を外部に委託する場合は、適切な監督を行います。お客様は、ご自身の個人情報について開示・訂正・利用停止・削除を請求することができます。
クッキーおよびアクセス解析
本サイトでは、利便性向上と利用状況の把握のためクッキーおよび類似技術を使用する場合があります。ブラウザ設定によりクッキーを無効化できますが、一部機能がご利用いただけない場合があります。
免責事項・準拠法
当社は、掲載情報の正確性に努めますが、その完全性・有用性を保証するものではありません。本サイトの利用により生じた損害について、当社の故意または重過失による場合を除き責任を負いません。本条項は日本法に準拠し、紛争が生じた場合は当社所在地を管轄する裁判所を第一審の専属的合意管轄とします。
お問い合わせ窓口
本条項に関するお問い合わせは、下記までご連絡ください。
事業者名：Artisan Hobby Realm
所在地：Omorikita 2-12-8, Ota City, Tokyo 143-0016, Japan
電話：+81 3-3761-8451
メール：info@artisanhobbyrealm.com
本条項は予告なく改定される場合があります。改定後の内容は本ページに掲載した時点から効力を生じます。